Privacy Policy

1. Information We Collect

When you place an order or interact with our website, we may collect the following information:

• Personal Information: Your name, email address, phone number, and shipping address when you submit an order form.
• Order Information: Details of the products you order, preferred payment method, and any special instructions you provide.
• Communication Data: Any messages or emails you send to us at peptidelabusa@proton.me.
• Usage Data: Basic information about how you navigate our website, including pages visited and time spent on the site.

2. How We Use Your Information

We use the information we collect solely for the following purposes:

• To process and fulfill your research orders
• To send you order confirmations and payment instructions
• To communicate with you about your order status and shipping updates
• To respond to your inquiries and provide customer support
• To send newsletters or promotional emails if you have subscribed (you may unsubscribe at any time)
• To improve our website and customer experience

3. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following limited circumstances:

• Shipping Partners: We share your shipping address with FedEx to fulfill and deliver your order.
• Email Services: We use EmailJS to send transactional order emails. Your order details are processed through their platform.
• Legal Requirements: We may disclose your information if required by law or in response to a valid legal request.

4. Data Security

We take reasonable precautions to protect your personal information. Your order data is transmitted securely via HTTPS. We do not store your payment information — all payment instructions are communicated directly via email.

However, no method of transmission over the internet is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

5. Cookies

Our website uses localStorage (a browser-based storage technology) to remember your shopping cart contents between visits. This data is stored only on your device and is not transmitted to our servers. We do not use tracking cookies or third-party advertising cookies.

6. Your Rights

As a user, you have the following rights regarding your personal data:

• Access: You may request a copy of the personal information we hold about you.
• Correction: You may request that we correct any inaccurate information.
• Deletion: You may request that we delete your personal information, subject to any legal obligations.
• Opt-Out: You may unsubscribe from our newsletter at any time by contacting us.

To exercise any of these rights, please contact us at peptidelabusa@proton.me.

7. Children's Privacy

Our website is not directed at individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe a minor has provided us with personal information, please contact us immediately.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us: